Privacy Policy

Introduction

This Privacy Policy applies to Refrigerants.net and describes how information may be handled when you browse the website, submit an inquiry or interact with enabled website features.

Information You Provide

You may voluntarily provide information when you contact us, submit an expert or sourcing inquiry, send an email, or choose to contact an external messaging service from the site.

• Name and email address.
• Company or organization.
• Phone or messaging contact if you choose to provide it.
• Inquiry text, technical requirements, sourcing needs or project context.
• Other information or attachments you voluntarily submit.

Clicking a third-party communication link such as WhatsApp does not mean Refrigerants.net automatically receives all information handled by that third party.

Information Collected Automatically

When you access the website, basic technical information may be recorded by the website, hosting environment or enabled measurement services.

• IP address.
• Browser and device information.
• Date and time of access.
• Pages requested and referring page.
• Server, security and diagnostic logs.
• Basic usage information where analytics or measurement services are enabled.

Cookies & Similar Technologies

Refrigerants.net may use cookies or similar technologies for essential site functionality, session handling, security and user preferences. Analytics or measurement cookies may also be used where enabled.

Third-party services may use their own cookies or similar technologies after you interact with them. You can usually manage cookie behavior through your browser settings, although blocking essential cookies may affect website functionality.

How We Use Information

• Respond to questions, sourcing requests and technical inquiries.
• Provide information you request.
• Operate, secure and maintain the website.
• Prevent abuse, fraud and unauthorized activity.
• Improve content, usability and performance.
• Analyze site usage where analytics is enabled.
• Communicate with you where you have requested or initiated communication.
• Comply with applicable legal obligations.

Legal Bases Where Applicable

Where data-protection law requires a legal basis, processing may rely on consent, steps you request before entering a contract, legitimate interests in operating and securing the website, or compliance with legal obligations.

Sharing of Information

Information may be shared where reasonably necessary with hosting or infrastructure providers, website service providers, providers needed to respond to user-requested communications, professional advisers, authorities where legally required, or parties involved in a legitimate business transfer or reorganization.

This policy does not make an unverified blanket statement about “selling” or “never sharing” personal information; actual practices and applicable legal definitions control.

Third-Party Links & Services

Refrigerants.net links to external sources and services such as government websites, standards organizations, technical references and communication platforms. Examples may include EPA, ASHRAE, EUR-Lex, UNEP and WhatsApp.

Third-party websites and services control their own privacy practices. Once you leave Refrigerants.net, their privacy policies and terms may apply.

International Data Transfers

Depending on the service provider and your location, information may be processed in countries other than the country from which you accessed Refrigerants.net. Where applicable law requires safeguards for international transfers, appropriate measures should be used by the relevant service provider or site operator.

Data Retention

Retention periods can vary by the type of information, purpose and applicable legal obligations.

Your Privacy Rights

Depending on your jurisdiction, you may have rights to request access, correction, deletion, restriction, objection, portability where applicable, or withdrawal of consent. You may also have the right to complain to a relevant supervisory authority.

Children’s Privacy

Refrigerants.net is designed for professional, technical and industry audiences and is not intended for children. We do not intend to knowingly solicit personal information from children through the website.

Security

Reasonable technical and organizational measures may be used to protect information against unauthorized access, misuse, loss or alteration. However, no website, transmission method or storage system can be guaranteed to be completely secure.

Changes to This Policy

This Privacy Policy may be updated as the website, enabled services or legal requirements change. When the policy is updated, the “Last Updated” date should also be revised. Material changes may be highlighted where appropriate.

Contact

For privacy questions, requests or concerns relating to Refrigerants.net, use the website contact page.